Long after city dwellers began to enjoy free home mail delivery, rural Americans still had to travel to the post office—which was often located in a country store—to pick up their mail. Many journeyed considerable distances over tough and muddy roads to get their mail, with no assurance that any letters would be there. Farm families, who paid the same postage rates as the rest of the nation, began to complain. For decades Congress was reluctant to act, fearing that the country was so large that free rural delivery would be a financial disaster.
Until the late 19th century, residents of rural areas had to either travel to a distant post office  to pick up their mail, or else pay for delivery by a private carrier.
 The West Virginia experiment with rural free delivery, however, was launched in relative obscurity and in an atmosphere of hostility. Critics of the plan claimed it was impractical and too expensive to have a postal carrier trudge over rutted roads and through forests trying to deliver mail in all kinds of weather.